Where are FUZL Products made?
All of our products are made exclusively in the UK.
We use a variety of production methods, from wood joinery, automated machining of steelwork and a variety of finishing solutions; it's all here in the UK paying fair wages to trained craftspeople.
Where can I see your products in person?
Take a look in our 'about' section of this website, a list of our partner locations are listed under a section there. Alternatively send us an email to email@example.com and we can book you a virtual tour...
Do you manufacture your own clips?
We have a very close business partnership with our friends Clip-Lok Simpak, they produce them for us under licence.
How do I return an item?
We will ask you to put the product back into its original packaging - the best you can - and seal the product up securely. You then need to ship it back to us at our office in London (address is on the contact page).
(In any case it will be best to contact us before you ship so that we can discuss options with you.)
How long will It take to receive my order?
All of our products are made to order, the lead time is 3-4 weeks. Please be patient with us as we’re still a lean team.
How many times can a product be reassembled?
All of our products can be assembled and disassembled many times over due to our clip system and the quality of construction.
(We had a stool on demo at a trade fair, and over the duration of the ten day show, our team assembled and disassembled it at least 1000 times and it's still going strong now.)
How do I assemble my product?
We have assembly videos for our products, all available on our website. Just navigate to the 'about' page and navigate to the section on 'How to build it"
How do I care for my product?
Most products should not need aftercare as the wearing is part of the product's life-style - that goes for chairs and most parts of your tables.
In the case of table-tops and other surfaces like them, our recommended care instructions will change over time and so we suggest you either go to the 'about' page and seek out care instructions.
The best thing is to get in touch with us and we will gladly run you through the best practice and which products to use.
Do you offer trade discounts?
We welcome conversations from the trade and retailers and would be glad to speak in detail about potential relationships. Please send an email to firstname.lastname@example.org with details of your ideas.
Do you make custom orders?
We have been known to do some very bespoke things for our close friends at Folk Clothing and others. We are happy to consider projects, just email us at email@example.com
Do you ship internationally?
We can arrange shipments to most places, of course the further afield and larger the item the more complex shipping becomes. We recommend getting in touch with us at firstname.lastname@example.org and we'll do our best to help you.